JD – Job Description

By looking at various companies’ Job Descriptions, we can better prepare ourselves and better align our Resume with their requirement.


Windows AD Administrator (Senior Consultant)

1.  AD –
Designing Forest and tree structure
Renaming Domains
Re-assigments of FSMO Roles
Modification of AD Schema
Raising AD functional level

2. Review the report that lists all trust relationships in the forest and check

for obsolete, unintended or broken trusts

3. Review all AD reports and adjust thresholds as needed.

4. Monitor overall replication process of Intra-forest monitoring for threshold

level to the required level

5. Validate AD database after compaction

6. Validate installation of AD

7. Planning and perform test migration on ADS

8. Validate the decommission of Domain controllers

This below one is from straight from Microsoft themselves

Position: Support Engineer (Application)-Microsoft CRM Admin

Job Location: Bangalore, India

Role Opportunity :Permanent/Full Time/FTE

Shift Timings: Night Shifts ONLY (North American Shift-5:30 PM to 3:30 PM Approx)


Microsoft CRM Dynamics is part of CSS (Customer Support Services) in the commercial space. Microsoft CRM Support is charged with providing technical support for small, medium, and large enterprises which are using the Microsoft CRM and or Microsoft CRM Online. As the Microsoft CRM Dynamics Support team we focus on Microsoft CRM and Microsoft CRM Online and the supporting stack technologies including Microsoft IIS Server, SQL Server, SQL Reporting Services, Active Directory, Exchange, and Windows Server. It also involves areas like Setup, Performance, Networking, Directory Services, SMS, and Clusters. These specialties require targeted collaboration as needed for issues to be resolved in a timely manner by engineers who have in-depth knowledge of the product area as well as great collaboration skills.

The Role

To provide phone and email based technical support to Microsoft Customers and Partners, while ensuring customer satisfaction with Microsoft Dynamics CRM and other Microsoft products.

The candidate will be providing technical support for the Microsoft Dynamics CRM Support organization, including but not limited to Premier and Professional customer and partners.
He/she will act as the primary technical contact, and deliver advanced technical troubleshooting and problem resolution for Corporate Customers including, issues escalated to the highest level of management.
Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues.
Collaborate with Technical Leads and escalation resources when appropriate.
The candidate will provide technical support including product technical training to peers as appropriate.
Candidate must be able to manage critical issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involved.

Basic Qualifications;

Working knowledge of the Microsoft technologies like IIS, SQL and SQL Reporting, SQL clustering, Active directory and Outlook.
Strong knowledge of operating systems including (Windows 2003 and 2008 Server, Windows XP, Vista and 7).
Superior Researching, Problem Solving and Troubleshooting Skills – Thinking logically and demonstrating use of available resources Excellent and demonstrated customer service skills
Must have sufficient technical depth to communicate with development and other internal organizations at a peer level.
Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development.
Outstanding written and verbal communication.
Prior customer service and or support experience required.
Works well independently and in a team environment.
Passion for technology and learning.
MCP Certified in at least one of the Microsoft Technologies is an added advantage.
Critical Exposure areas /SKILL SET

Active Directory services and IIS – Expert

SQL -Good to have

Networking -Good to have

Internet Information Services (IIS)
Candidate needs to have a working knowledge in IIS, including how to setup a website, host multiple websites on a single IIS server, manage site permissions, and configure bindings on the site. In addition, candidates must be able to distinguish between IIS authentication methods (Anonymous, Windows Integrated, etc) and understand how each authentication method works. Candidates must be familiar with configuring Service Principal Names for Kerberos authentication with IIS. Candidates must possess the ability to analyze IIS logs to troubleshoot issues, as well as to troubleshoot client connectivity/rendering issues (400, 401, 404, and 500 response codes from IIS).

Active Directory
Candidate needs to know how to setup/install active directory (dcpromo), join client machines to the domain, troubleshoot issues with joining client machines to the domain (connectivity between the client and domain, DNS name resolution, etc.), understand how to setup a Group Policy Object within Active Directory, as well as understanding how to determine if Group Policies are being applied to a computer or user. They should have a good understanding of Active Directory related tools, such as dcpromo, gpupdate, gpresult, resultant set of policies, adsiedit, and ldp.exe. The candidate should also have a good understanding of authentication, including an understanding of Kerberos, Service Principal Names, time synchronization, and the effects of logging out of a machine and back into the machine (renewal of Kerberos tickets).
Candidate should also have a good understanding of Active Directory administration and organization (forests, domains, trusts, sites, and replication).

Candidate must have good conceptual knowledge around networking technologies (TCP/IP) and DNS. Candidate should be able to explain DNS concepts, setup, and configuration (Forwarders, forward/reverse lookup zones, record types). They should understand how to troubleshoot networking-related issues, and understand the use of networking tools such as ping, tracert, nslookup, and telnet. Ability to capture network traces and analyze results is preferred.
Candidate must possess outstanding troubleshooting skills to assist in troubleshooting complex abstract situations. Outstanding reason and logic are instrumental in a candidate being successful in this role. A candidate with good skills in this area will be able to quickly isolate an issue, eliminating possibilities in an efficient manner.

Candidate must have a good understanding of SQL development activities in addition to SQL administration. Candidate must be familiar with SQL Connectivity (ports, setting up ODBC connections), TSQL (SELECT statements to retrieve data from a database), SQL Server Management Studio for administrative tasks (such as Backup/Restore, changing processor affinity, changing RAM allocation, browsing tables/views, configuring security, etc). Experience with SQL Server Profiler is a plus.

Hexaware Technologies, Chennai

Position : Snr Systems Engineer / Deputy System Engineer.
Skills : Amazon Cloud
Qualification : Any Degree
Experience : 6 -9 year
Job Location : Chennai
No.of.Pos : 2

AWS Engineer Key Responsibilities:

* Supporting client’s Cloud environment (AWS)
* Implementation of AWS within in large regulated enterprise environment
* Provide Support with project team and end users to identify application runtime environments
* Perform feasibility analysis on potential product changes related to security architecture Key Skills:
* In depth knowledge of AWS services
* Scripting – Prior experience in developing Cloud Formation Scripts for AWS Orchestration, Chef and/or Puppet, Python
* Hands on experience in AWS provisioning
* Knowledge of application deployment and data migration on AWS
* Ability to design high availability applications on AWS across availability zones and availability regions * Ability to design applications on AWS taking advantage of disaster recovery design guidelines
* Prior experience in automated build pipeline, continuous integration and continuous deployment
* Knowledge of monitoring, logging and cost management tools that integrate with AWS
* Experience in AWS Networking – Direct Connect/VPC, NACL’s, security groups, etc.,
* Ability to work closely with business to understand and incorporate non-functional requirements in the application architecture.

Atos, Pune

1. In-depth knowledge of Active directory, ADFS,DFSR,DHCP & DNS
2. Experience in Scripting, VB script, PowerShell and Batch script.
3. Experience in group policies and troubleshooting & implementation.
4. Experience and in-depth knowledge on DFS & FRS.
5. In-depth knowledge of TCP/IP, SMB & Kerberos etc.
6. In-depth knowledge on DNS and DNS query, Zone Transfer etc.
7 .In-depth knowledge on Active Directory Replication troubleshooting and hands on replication tool Repadmin, Dcdiag, AD Rep etc.
8. In-depth knowledge on Active Directory disaster recovery and backup solution.
9. Excellent communication, writing, meeting facilitation.
10. Excellent Client / Customer Facing skills – building trusted relationships – delivering high value service
11. Flexibility to adjust to changing requirements, schedules and priorities.
Special skills / Certifications/Requirements if any MCITP,MCSE or MCSA
ITIL V3 Foundation
Soft skills Good written and verbal communication skills in order to co-ordinate tasks with other teams and customer teams
Ability to multi-task and handle multiple priorities
Strong interpersonal skills
Strong understanding of asset management processes and principles for tracking IT assets
Strong attention to detail
Ability to quickly adapt to changes
Enthusiastic, cooperative, and positive behavior
Job Description Tech Lead is an individual who works in escalation/Engineering team The primary functions of this position are to manage the escalations and critical issue.

Duties and Responsibilities:

Key member of our Escalation team interfacing, collaborating, and governing all work related to this role
Produce enterprise-level designs for key global initiatives and following those through to implementation through collaboration with project, engineering and support teams
Must be able to work in a team environment with a “can do” attitude capable of overcoming difficult challenges.
Troubleshooting and ability to analyze technical problems to prevent future occurrence.
Identify opportunities to innovate, extend and enhance service delivery everywhere possible.
Identify opportunities to innovate, extend and enhance service delivery everywhere possible
Own Root Cause Analysis and Problem Management for corporate Identity Management environment.
Serves as escalation point for application support and troubleshooting provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems.
Ability to translate technical issues into understandable business language for end users.
Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems.


Deploy, manage, and operate scalable, highly available, and fault tolerant systems on AWS.
• Manage Windows and Linux operating systems of AWS Cloud instances.
• Migrate existing on premise applications / systems to AWS Cloud.
• Identify appropriate use of AWS operational best practices.
• Performance tuning and optimization on existing AWS hosted systems& applications.
• Work very closely with Application Development, QA and Client Services teams to ensure smooth IT Infrastructure service delivery.

Polaris Lab AD

Job Description

Windows Administrator –  L3 and above.
.Expert in Windows internal- Memory leak, Performance Management, Capacity Management
MS Exchange Administrator with Architecture level knowledge
Office 365 Administrator
Windows L2 to L4 level Production Support with 24/7 Remote Administration – Remote Tools Windows 2008/2012
OS Administration -L2, L3 or L4
Windows 2008/2012 Active Directory, DNS Windows 2008/2012
Cluster Troubleshooting – L2, L3 or L4 Dell/ IBM / HP Server Hardware Troubleshooting Backup Client experience,
TSM/NetBackup is preferred
SAN Multi patching Windows ADS/WDS Deployment VMware ESX builds VMware P2V and V2V Migrations vSphere Install/Configure/Manager VMware HA & DRS

Experience Details

Total 7 to 10 years required5+ years Relevant Work Experience:MCSE certification preferred. VCP Certification is added advantage


Thermo Fisher Scientific, bangalore

Responsible for Account Creation within AWS
Execute Cloudformation scripts for VPC creation
Provide day-to-day support of applications and services
AWS Policy creation for users
Work with security team on policy enforcement
Monitor security violations and take actions
Create customized reports on account usage
Develop SOP’s for account management
AWS Experience – EC2, VPC, S3, RDS, CLI
Strong IAM Experience
Must be comfortable in a high-paced environment
Excellent problem solving skills
Work independently on assigned tasks with little supervision
Active Directory knowledge
Cloud security best practices
Good communication skills both verbal and written
Preferred Qualifications:
Splunk experience
Strong *nix scripting experience of some kind (bash, perl, Python, or PHP) is a plus
Knowledge of networking and security configuration and tools, including load-balancing, firewalling and switches and network segmentation
IBM system admin

Job Description

Who you are:

As the SME for Wintel Tower, You are expected to resolve all escalations;
Train and update team with latest and fastest troubleshooting tips
Provide RCA where applicable
Help with Problem Management strategy for recurring issues
What you’ll do :

Active Directory – Users & Groups Management, Sites & Services Management, Group Policy Management, DNS & DHCP Management , Directory replication
Server Virtualization (VMWare ESX 5.0)
Windows Server Administration & Troubleshooting
OS Performance Management & Tuning
Managing the Cluster Resources (Quorum Disk, Shared Disk, Heartbeat, Failover, Failback, etc)
Security Management (Policies, Audit, Logs)
Network teaming
Enabling Diagnostics & Analysis using Microsoft Tools
Knowledge in RAID management
Basic knowledge of call logging system like BMC Remedy, Peregrine, etc